Sellers are responsible for dispatching their sold items to buyers. If you're using a delivery or fulfillment service, please keep in mind that you are ultimately responsible for making sure that your buyers receive their orders.
By selling on Appy Creations, you agree to:
A. Provide an accurate "dispatches from" address.
B. Specify your postage costs and processing times in your listings.
C. Dispatch items promptly after they are sold. Prompt delivery means that you dispatch each item within 30 days of purchase unless you specify otherwise in your processing time or agree to a different delivery period with the buyer through Messages. Before you update your processing time for a specific order, you must first obtain your buyer’s consent.
D. Comply with all local and international delivery and customs regulations.
E. Dispatch to the address listed on the Appy Creations receipt.
F. Mark the order as dispatched when you dispatch it. Remember that you may only mark an order as dispatched after you actually have dispatched it.
G. Charge an appropriate amount for postage.
In the unlikely event, an order does not arrive, be prepared to provide valid proof of dispatch. Valid proof of dispatch must show that the item actually was dispatched and that it was sent to the address provided on Appy Creations.
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